Privacy Protection
How we collect, use, and protect your personal information
Information Collection
We collect personal information necessary for lottery participation and account management. This includes:
- Full name and contact details for account verification
- Email address for communication and result notifications
- Phone number for security verification purposes
- Date of birth for age verification compliance
- Transaction history for lottery participation records
Data Usage
Collected information is used exclusively for:
- Account creation and verification processes
- Lottery ticket processing and result communication
- Regulatory compliance and age verification
- Customer support and service improvement
- Security monitoring and fraud prevention
Information Protection
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data from unauthorized access.
Personal information is stored only as long as necessary for operational purposes and regulatory requirements, with regular security audits conducted.
Data Deletion Request: You may request deletion of your personal data by contacting support@puckperfectpool.com. Please include your account email and full name. Note that some data may be retained for legal compliance purposes.
Third-Party Sharing
We do not sell personal information. Limited sharing occurs only with:
- Regulatory authorities as required by Canadian law
- Payment processors for transaction completion
- Service providers under strict confidentiality agreements
Policy Updates
This privacy policy may be updated periodically to reflect changes in operations or regulations. Continued use of our services constitutes acceptance of updated terms.
Last updated: January 2026